| • | All per agreement work orders are Add orders starting with A unless they are related to a specific service issue requested by the customer or staff member. |
| • | Write all per agreement work orders beginning with “Per agreement ______”. |
| • | All agreement work orders must have a copy of the agreement attached, unless the technician has already been given a copy of the agreement and still has the copy. |
| • | All work that is not per agreement must be added to a separate billable work order. |
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