| • | Chart of Accounts for Items |
| • | Inventory, No-inventory, Service, Parts, All Active Items |
| • | Customer:Jobs |
| • | Sales Tax Items |
| • | Customer Types |
| • | Terms |
| • | Customer Messages |
SWORD transfers Service Orders (SO) to QuickBooks as invoices. New Customers created in SWORD are automatically created in QuickBooks when they are transferred as invoices with SCA.