To post the results of a previously created survey simply open or retrieve the original survey record.

 

opensurveys

 

Select Customer Surveys under the Browse Main Menu.

 

surveymasterlist

The Master Survey List window opens in Customer Name order.

 

surveychangebutton

 

Locate and highlight the appropriate record and select the [ Change ] button. The Survey Editing window will open.

 

postsurvey

 

Complete the appropriate Survey fields, including Respondent, Survey Return Date and check the Survey Complete field. Click on the appropriate radio button to record the Survey Results. Don't click on any of the radio buttons if you wish to record a zero ( 0 ).

 

surveycomments

Use the Comments field on the tab for Questions 6 through 10 to record customer comments or to note special circumstances.

 

Also see Printing Survey Results.

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