Customer Premises Equipment (CPE) Entry & Migration

Direct Keyed Entry into the CPE Table

 

cpe-keyed

 

First enter an appropriate description of your main systems and then add components on the CPE Systems Component TAB.

 

cpe-update-form

 

 

You may add as many component items as necessary. Use this table to track warranty and service contract information on individual components.

 

 

 

comp-table

 

comp-form

 

 

 

Merge From SWORD SOs

 

From the CPE Systems Component TAB select the button [View SO Items], which will open a table showing all components which have been ordered on a Service Order (SO).

 

 

merge-so-items

 

 

TAG each component that you want to be added to the Component Table. Next, click on the [Copy Tagged Items button].

 

 

 

Import From Agreements in ComSystemsPro

 

First, you must create the customer in SWORD and then enter the SWORD Customer Reference # into the CSP Sword No. field.

 

csp-sword-no

 

Next, you must update each item in the CSP Agreement with the SWORD No. and [Check] the Show ITEM in SWORD field.

 

csp-sword-item

 

From SWORD, using the Customer CPE Systems Table in SWORD, enter an appropriate System description.

 

CSP-item-table

Click on the [Copy Tagged Items] button to transfer CSP Agreement Items into the SWORD CPE Component Table.

 

Use the [ Refresh Table ] button to view the items last copied into the Component Table.

 

refreshbutton

 

 

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