Canceling Work Orders for Field Service Personnel

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•When canceling work orders, write the reason for cancellation in the Work Completed section. Be sure to include the name of the person who authorized the work cancellation or, if there is an internal issue, the name of the employee who canceled.

 

•Assign the work order to “Cancel”.

 

•Print a copy of the work order. Write the closed date and your initials on the canceled work order and place it in the Completed Work Order tray to be closed and billed.

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